After plugging the headphones or audio-boxes into your computer, be sure that the volume is turned about halfway and that the microphone is not on mute. You can then adjust the volume so that it is comfortable for you.
The Windows operating system allows you to place a small speaker icon (see right hand side) in your system tray (on the lower right of your screen) to allow quick access to your system volume.
Click on this small speaker icon to open the volume control, and use your mouse to drag the control up and down until the volume is comfortable for you.
If you do not have this logo in the bottom right hand corner of your screen it may need to be enabled. To enable this control, follow the instructions, or see a short movie on how this is done:·
Once you have the icon available ( or ), you can click on it once to bring up a control to quickly adjust your system system volume (or mute volume). If the icon is still not vissible, click on <<, left from the clock:
Take care that the mute box is not checked/ticked and the slider is halfway.
To adjust the volume to a comfortable level: