Public Loop Systems
As part of the research into new wireless systems for hearing aids HearCom researchers from the UK and the Netherlands visited a number of public service providers (banks, theatres etc.) in 2006 to investigate their loop facilities.
The aim of the work was to see how widely available loop systems were, how aware staff were of the usability of the loop systems in place and to what level they were monitored and maintained.
While this was a relatively small piece of research findings from both countries clearly identify that relevant staff training, and the monitoring and maintenance of loop systems is variable and often poor.
This represents a significant challenge to the design of future systems and must be considered at all stages of development, deployment and use.
You can read the findings from the UK visits here
And the findings from the visits in the Netherlands here